
What is a help desk? - IBM
Mar 29, 2021 · A help desk is a software tool or team of human agents that enable a company to support its customers in real time.
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IBM’s technical support site for all IBM products and services including self-help and the ability to engage with IBM support engineers.
¿Qué es help desk? | IBM
Help desk es una herramienta de software que responde las preguntas de clientes en tiempo real, además de asistirlos con soporte técnico u otros problemas.
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If you are eligible for and registered with IBM Support, you can contact IBM Support to open a technical support case. If you are not eligible for IBM Support, click the Help icon in the upper black banner …
Was versteht man unter einem Help Desk? | IBM
Ein Help Desk ist ein Software-Tool oder ein Team von menschlichen Agenten, die es einem Unternehmen ermöglichen, seine Kunden in Echtzeit zu unterstützen.
O que é um Help Desk? | IBM
Help desk é uma ferramenta de software ou uma equipe de agentes humanos que permitem que uma empresa ofereça suporte a seus clientes em tempo real.
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What is a service desk? - IBM
The main focus of an IT help desk is on fixing issues, while a service desk is more broadly focused on delivering services to users. Therefore, the former is for tactical IT support, while the latter is more …
Contact Support - Worldwide Help desk - IBM
Contact Support - Worldwide Help desk When contacting support provide IBMid username and/or email address in the email request.
What is customer support? - IBM
What is customer support? Customer support is the practice of assisting customers with inquiries, issues or concerns regarding a product or service by providing guidance, solutions and a positive …