IT service Management & Symantec Altiris Integration for ITSM Pat Group: Helpdeskadvanced for ITSM en-1.00 It's a scalable software solution, flexible, highly configurable for IT process management for …

An Altiris agent is commonly installed on end-user computers, but the agent is typically hidden from the end-user's perspective. Through the central Altiris console, IT administrators can remotely and …

Hey there! We would love to know; How satisfied are you with your current helpdesk ticketing software? Is it meeting all your needs, or are you finding it lacking in some areas? Share your thoughts and …

Jan 23, 2022 · For those of you who’ve worked with different ticketing systems, which one was/is your favorite and why? If you’ve only ever used one system, what are some pros and cons? What does it …

Jan 11, 2010 · Create new ticket in Altiris Helpdesk Migration User Jan 08, 2010 04:44 PM Has anyone gotten this component to work?? Create a helpdesk ticket from workflow using the Create ... You …

Feb 6, 2008 · The Altiris components work with different parts of the Altiris platform in order to accomplish discrete goals within a wider workflow process. The components interact directly with …

Apr 2, 2022 · In general, what advice do you have on workflow and the basic design of ticketing software? What are the must-haves for a successful ticketing system? What are the no-nos when it …

Feb 12, 2021 · We still use Symantec's SMP, which is what they re-branded Altiris as. When I open the Symantec Management agent on my workstation, it still refers to Altiris all over except for the logo. …

Jul 17, 2008 · Altiris' Deployment Solution allows you to quickly and easily maintain and manage hundreds of computers from your one computer. This guide will discuss system requirements for and …

Sep 11, 2006 · Check out this overview of the new Altiris Console 6.5, which is menu-based (opposed to tab-based) and extremely customizable. Included in the new console are portal pages that allow …