Campaigns fade. Relationships scale. That’s the real superpower. The smartest way to grow your customer base is through relationships. They are businesses’ most underestimated superpower — creating ...
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This is how a Zomato user 'broke' its customer service AI after chatbot failed to cancel his order
Sharing screenshots on the r/Zomato subreddit, the user detailed how the system repeatedly refused to connect him to a human representative, leaving him exasperated ...
A Reddit user shared screenshots of his frustrating chat with Zomato’s AI-powered customer support, claiming he “broke” the ...
Last year, the chief executive of Indian technology firm Tata Consultancy Services, K Krithivasan, told the Financial Times ...
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Starbucks CEO Brian Niccol doesn't expect AI to replace baristas as the coffee chain focuses on improving the "human-to-human ...
(NASDAQ: SURG) ("SurgePays" or the "Company"), a wireless and fintech technology company connecting underserved consumers to essential mobile and financial services, today announced the launch of a ...
Fourteen months after the manufacturer's warranty for Donald Curtis' $1,500 plasma television expired, the TV started going ...
ServiceNow President and CFO Gina Mastantuono told CRN that the company’s Federal business is strong, and that AI is a ...
As the holidays approach, staying connected to loved ones and documenting your shared memories is a priority. There’s no ...
Before turning the page on National Women's Small Business Month 2025, Editor Jeff D'Alessio convened a panel of 31 local ...
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