Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...

Customer 360 for Mortgage and Lending helps lenders reduce operational costs and drive efficiency, while improving the borrower and employee experience. Lenders can streamline processes through ...

Salesforce on Tuesday introduced Salesforce Customer 360, a unified customer ID that connects profile data across its Sales, Services, Commerce and Marketing cloud product suites. “There are so many ...

Salesforce today introduced Digital 360, bringing together new and existing components within the Salesforce Customer 360 platform to help digital leaders transform their customer engagement and ...

Salesforce leaders Srini Tallapragada and Arundhati Bhattacharya outline how context-driven AI and Agentforce 360 are ...

Marc Benioff, Salesforce co-founder and co-CEO, gives the keynote address at Dreamforce 2017. (Salesforce Photo by Jakub Mosur Photography) Enterprise software companies are thinking along the same ...

Cloud-based software and AI Customer Relationship Management (CRM) provider Salesforce has announced the general availability of Agentforce 360, the “culmination of a year of transformation, ...

Global giant Salesforce is championing the cause of making companies become “Agentic Enterprises” in which humans and Artificial Intelligence (AI) agents drive customer success together. ..

Salesforce announced Monday the latest version of its AI agent platform as the company looks to lure enterprises to its AI software in an increasingly crowded market. The customer relations manager ...

Salesforce officially launched Agentforce 360 today, its new AI-driven platform that embeds virtual agents across its ecosystem — including Slack. Announced just ahead of Dreamforce, the rollout aims ...