Being kind to service workers costs nothing. But being rude definitely has its consequences. This woman was working her shift at a fast food restaurant when a new employee struggled to take a rude ...

An immigrant restaurant owner in New York City was mocked for her foreign accent by a cruel customer who told her to “speak good English” in a viral video. The owner of Mamali NYC, Mariam, who is from ...

Rude service, long wait times and a sticky menu are enough to cause some U.S. diners to walk out of a restaurant or not return, according to a new survey. Consumers are also experiencing tipping ...