Clyde McQueen arrived in Kansas City 38 years ago not knowing how to operate a computer. As the then-new CEO of the Full ...

AI-powered merger creates the first integrated solar platform combining advanced analytics and field service for real-time ...

The SSA's "digital first" push means its AI chatbot is answering more and more customer service calls. Older Americans share ...

Minnesota officials are investigating five additional companies linked to individuals recently indicted for allegedly bilking the state’s Medicaid program. State officials also acknowledged this week ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. More than 4 in 5 consumers say they are more likely to stay loyal to ...

70,000 Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors." As part of the company's legal obligation to comply with the UK ...

The Maine State Police and Clinton Police Department say the remains have been sent to the Chief Medical Examiner's Office for an autopsy. Top admiral steps down abruptly amid drug boat strikes Max ...

We’ve updated our page on Agentforce with details on Agentforce for IT Service. Since its launch at the Dreamforce conference in September 2024, Salesforce Agentforce changed the conversation around ...

Joe Buczek is manager of digital content and promotion at CBS Detroit. He previously worked at WWTV, the Grand Traverse Insider, the Leader and the Kalkaskian, the Oakland Press and the Morning Sun. A ...

This study investigates the structural relationships among golf instructors’ human service quality, customers’ emotional responses, customer satisfaction, and learning transfer in the context of golf ...

EASTON, Pa. – Northampton County human services workers want to know what will be done to protect the people they serve, as a possible furlough date draws closer. "How is any of this OK?" Kezzy ...