More than 40,000 workers in Kansas City work in the 10 largest occupations most susceptible to AI automation — especially customer service and white-collar jobs.

Clyde McQueen arrived in Kansas City 38 years ago not knowing how to operate a computer. As the then-new CEO of the Full ...

Exclusive: Florida man Tristen Elijah Giroux allegedly became enraged after becoming stuck in a phone tree while calling U.S.

Lone Wolf Exteriors, a Texas-based exterior renovation specialist, has announced the expansion of its residential siding replacement services to Round Rock and surrounding Central Texas communities, ...

Missourians who work for the Internal Revenue Service in Kansas City are feeling the effects of the government shutdown, as ...

In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...

Starbucks launches a major hiring initiative to boost leadership and service by adding full-time assistant managers nationwide.

Discord has revealed that one of its third-party customer service providers has been compromised in a recent data breach by an unnamed group, raising serious concerns about safety and security.

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding my work at Lifehacker as a preferred source. The fall shopping season is upon ...

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding my work at Lifehacker as a preferred source. If you're calling Walmart's 1-800 ...