Done right, AI agents can make the total customer experience feel more human, says CEO of agentic AI automation platform ...

Cisco IQ represents a new approach in how IT delivers value in an AI-driven era. By reducing day-to-day friction and giving ...

Discover how AI-powered customer interactions can be revolutionized with mainframe data, offering real-time access and ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Hello. My name is Donna, and I will be your conference facilitator this morning. At this time, I would like to welcome everyone to Ralliant Corporation's Third Quarter 2025 Earnings Results Conference ...

More than 1.4 million people are employed in Australian retail and fast food businesses. Sadly, it's not always a happy or ...

We’ve been aiming customer marketing at the wrong target. Most teams treat it as an advocacy program—a place to collect case ...

Fiscal 2026 Guidance Raised -- Revenue outlook increased to $605 million-$620 million for fiscal 2026 (from $590 million-$610 million), and adjusted EBITDA (non-GAAP) to $78 million-$81 million for ...

Verizon Wireless has announced it has gone live with DICE Corporation and IPtelX, providing its clients with full call ...

Welcome to the IBEX First Quarter FY 2026 Earnings Conference Call. [Operator Instructions] To note, there is an accompanying earnings presentation available on the ibex Investor Relations website at ...

PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential ...