TTEC Holdings’ five-year decline is continuing after the customer-experience outsourcer reported another quarter of ...

Peru is advancing rapidly toward full digital inclusion, with authorities reporting that 99.5 % of households subscribe to at ...

BPO firm Conduent has confirmed a large-scale data breach that may have exposed the personal information of more than 10 ...

Colombia's BPO Emtelco S.A.S. has announced an expansion in the Aburrá Valley and the capital city of Bogotá that will create ...

Tata Consultancy Services (TCS) is ramping up local hiring in the U.S. and further trimming its use of H-1B visas, just as the Trump administration plans a steep $100,000 fee on new visa petitions.

MIAMI — Artificial intelligence is changing how companies operate faster than any technology in recent memory, but speakers at this year’s Nexus Miami agreed that the real disruption is not about ...

A growing wave of Latin American tech professionals is making Spain their new home, as the country opens its doors to fill a ...

Accenture has laid off around 11,000 employees in the quarter ending August 30, 2025, as it shifts focus toward jobs linked ...

Spanish multinational Groupo Oesía is planning to invest about US$1 million in Argentina to set up an innovation hub in ...

We have run the Nexus conference for 14 years now. That’s a pretty stretch of time to gain some perspective on the evolution ...

Belize-based contact center company Halo BPO has started hiring remote workers across the country. In a recent Facebook post, ...