Voiso, a global provider of AI-powered contact center solutions, today announced its partnership with AltimaCRM, a flagship brokerage platform developed by Intivion Technologies FZCO. This ...

Business professionals and consumers alike are facing a new breed of scammer armed with artificial intelligence. In an era where seeing is no longer believing, criminals are exploiting AI to ...

The widespread and fast-moving campaign has already resulted in lost jobs, suspensions and internal investigations, ...

But now, one channel that many predicted would fade into obscurity is making a confident return: the voice call. This isn’t nostalgia, it’s recognition. When customers face complex, emotional or ...

Get any of our free daily email newsletters — news headlines, opinion, e-edition, obituaries and more. VENICE, Italy (AP) — In January 2024, a 6-year-old girl trapped inside a bullet-riddled car in ...

As we’ve reported, consequences for negative reaction on social media to the shooting death of conservative activist Charlie ...

A federal judge found the deployment to LA violated bedrock constitutional law, but Trump’s domestic military campaign ...

Tariffs ruling: In a setback to President Trump’s global trade war, a federal appeals court on Friday found that many of his tariffs were issued illegally, upholding an earlier decision from a federal ...

President Donald Trump celebrated news that an alumni group from West Point canceled an award ceremony set to honor Tom Hanks ...

The Austin lawmaker says his faith fuels his vision of a Democratic Party that “fights back” against billionaires. Republican ...

Luna Alaowad, a senior at the Gene L. Klida Utica Academy for International Studies, has been elected vice president of the ...

ENTER NOW! Please share a single photo you took of fall colors for your chance to win tickets to the Nite Lites Halloween Light Show at Michigan International ...