Call centers should us customer feedback from surveys, analytics, and QA to create targeted training and development programs that directly improve agent performance, customer experience, and business ...

Static dashboards can’t keep pace. AI-driven reporting transforms digital experience analytics into real-time executive insight.

But now, one channel that many predicted would fade into obscurity is making a confident return: the voice call. This isn’t nostalgia, it’s recognition. When customers face complex, emotional or ...

Global Data & AI Virtual Tech Conference (GDAI 2025), the biggest virtual tech conference organized by DataGlobal Hub, was ...

Overview NLP is the traditional method of teaching machines to process human language.LLMs are advanced models trained on ...

Discover how Power BI Service transforms raw data into actionable insights with dashboards, AI analytics, and seamless collaboration.

Discover how to use free AI tools like ChatGPT and DAX Studio to create smarter, faster, and more advanced Power BI ...

Artificial intelligence communications and conversation platform Sendbird Inc. today announced the launch of Sendbird Voice AI, a voice automation solution for customer service designed to take the ...

Developed in a joint effort with NVIDIA, Cadence’s Dynamic Power Analysis (DPA) tool will assist engineers in creating more energy-efficient hardware. Why predicting power behavior is getting harder ...

At Yili Group's Chifeng Ecological Smart Pasture, the daily life of cows is fully safeguarded by intelligent systems, with fresh milk flowing from automatic milking devices into pipelines. The changes ...