Salesforce remains the world’s most powerful customer relationship management (CRM) platform, helping organizations connect sales, marketing, service, and data on one unified system.

Our premise is that the mantle of “King Kong” in the agentic era will belong to the first vendor that consistently ships ...

Overview SaaS automation helps teams work smarter by cutting down repetitive, time-consuming tasks.Tools like QuickBooks and ...

That said, finding the top CRM tools can feel overwhelming at first glance. Narrowing it down, there are five worth reviewing ...

Kirsty Roth, chief operations and technology officer at business information services specialist Thomson Reuters, said her organization has learned some important lessons about AI product rollouts.

In this edition…A breakdown of the AI news from Salesforce’s Dreamforce…OpenAI debuts its browser…Google makes a cancer research breakthrough…and backlash against the data-center boom builds. I spent ...

For a CRM to really help a sales team, it needs to be user-friendly, work well on mobile devices, and have built-in AI features. But the best CRMs for sales can help.

What is happening is, customers want to do it. They're stuck in what I call a 'pilot purgatory', and this is the problem we are trying to solve. A simple, but powerful statement of intent around ...

Cuts were made by Amazon, Google, Microsoft, Meta and Salesforce. Read more at straitstimes.com. Read more at ...

The graphic design giant is training hundreds of staff on a low-code AI platform and agentic AI tools that are set to save ...

Jason Dyer joins Experts Talk to explore how SMBs can bring big-brand marketing thinking to SMB scale, starting with strategy ...