A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Agentforce Studio regroups and reinforces existing features for building agents, while Command Center makes it easier to ...

AI agents are moving from demos to deployment. Leaders from Salesforce, PepsiCo, DeVry and more reveal how they’re driving ...

Our premise is that the mantle of “King Kong” in the agentic era will belong to the first vendor that consistently ships outcomes at scale. Salesforce has the surface area, but the test is whether it ...

Salesforce leaders Srini Tallapragada and Arundhati Bhattacharya outline how context-driven AI and Agentforce 360 are ...

"Shane's partnership with Salesforce and his leadership at Saltbox Mgmt made him an excellent choice for the Golden Hoodie," ...

OpenAI revealed last week the custom AI tools it uses internally. The news sent some software companies into turmoil.

Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...

Agentic AI is reshaping how enterprises think about automation and intelligence. Its promise lies not just in speed, but in ...

Global giant Salesforce is championing the cause of making companies become “Agentic Enterprises” in which humans and Artificial Intelligence (AI) agents drive customer success together. ..

Technology changes quickly, but the principle of the jobs-to-be-done framework remains steady: Customers don’t buy software; ...