Matt Varin, higher education sales manager for CDW and moderator of the panel, opened with some statistics. According to ...

"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...

Remote desktop software like HelpWire aids real-time support for remote employees by slashing downtime and elevating the ...

Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...

A well-run build workshop is not theater. It is an evidence-backed way to translate generative AI from headlines into ...

Portal26 stores information on users’ interactions with AI applications in what it calls a forensic vault. Companies can use ...

The Omnissa Horizon platform steps in where many virtual desktop tools fail, providing a secure, multicloud VDI platform ...