NEXT reports that businesses can refuse service to rude customers but must navigate complex discrimination laws to avoid ...

An immigrant restaurant owner in New York City was mocked for her foreign accent by a cruel customer who told her to “speak ...

Being a restaurant server isn't as easy as it looks. Here are the things that restaurant servers wish customers would stop ...

Rude service is a turn-off for many diners In Lightspeed's survey, 40% of respondents said rude service would keep them from returning to a restaurant.

DEAR MISS MANNERS: My wife and I went out to a newly opened restaurant for dinner. Towards the end of the meal, the waiter asked how things were.

Fess up: Are you guilty of these etiquette mistakes? Here's what you need to know before your next Target run.

Cracker Barrel customers are expressing strong displeasure on social media over the restaurant remodels, with viral posts criticizing the Tennessee-based chain's interior changes.

“Their attitude was rude and unwelcoming, treating customers with suspicion rather than respect,” one person fumed online.

Miss Manners says, "Your wife ... has mistaken the restaurant-customer relationship for a social one." ...

“I’m on the server’s side”: Bakery customer tries to shame “rude” server—ends up embarrassing herself “Some people have clearly never worked a retail job and it shows.” ...

In today's Miss Manners column, advice columnist Judith Martin responds to whether customers should only offer compliments when dining out at restaurants.