Collaboration links Inmar's Digital Incentives Retailer Network with Snipp's Financial Media Network to deliver targeted CPG offers to millions of bank customers.

Cordial, a provider of messaging for marketing teams, today expanded its Foundry program with agent-first tools that let artificial intelligence not just suggest but deliver marketing campaigns. The ...

Sprout Social, a provider of social media management software, has integrated with Canva's all-in-one visual communication platform, allowing users to send finalized visuals from Canva directly into ...

Verint senior vice president of corporate marketing tells DestinationCRM that there are still a lot of unknowns surrounding Thoma Bravo's acquisition of Verint.

OptifiNow's Brand onDemand helps wholesale lenders deliver white-label flyers while capturing real-time engagement insight.

MRM's AI Relationship Management (ARM) helps companies build and sustain customer relationships in the era of artificial intelligence.

Some Verint customers speaking at the company's Engage 2025 user conference cited a 30 percent reduction in variable labor, a 35-second reduction in interaction handling time, and a 10 percent ...

Genesys at its Xperience 2025 event in Nashville, Tenn., announced an expanded partnership with ServiceNow that delivers new Agent2Agent (A2A) orchestration, making it possible for AI agents to ...

Genesys has added more than 150 advanced AI capabilities in the past few months, and more are on the way, executives stressed at the Xperience 2025 event.

RRD has launched Business Communication Intelligence (BCI), an artificial intelligence-powered platform that streamlines and improves customer communications.

Funny thing, though: Those upgrades keep shipping and saving money; they just need someone to turn them on.

Interact with survey and form results in simple, conversational language using Analyze with AI, a new chat-based analysis feature that provides instant insights, sophisticated data segmentation, and ...