As a business owner, you may find that you need to develop a technical training manual for your employees or for your customers. Whether you choose to write the manual yourself, assign the project to ...

Small businesses must work to develop their products and services as a key elements of their growth and success. Equally important, your sales staff is the vehicle that moves products and services ...

Many (most?) in-house business applications are released without any user documentation, such as a manual, a user guide or help system. But that shouldn't necessarily be thought of as a failure. In ...

Thank you for last Sunday's article on the subject of user manuals! I feel compelled to respond, since it's my profession to write those manuals. I like to think I produce clear, intelligible manuals ...

Starting a business can be a daunting experience, but a strong team of employees can be one of the greatest assets to your company. Your own leadership will play the primary role in determining the ...

Today marks the 50th anniversary of William Strunk and E.B. White's Elements of Style, the grammar manual used by millions of students, including commentator Marc Acito. Me and a friend was talking ...

Although Chicago style can appear intimidating, it’s nothing more than a comprehensive guide for writing within the humanities and liberal arts. Footnotes are convenient. Say you’re reading a history ...

Forty years ago this month, I started my first job in the PC industry. When I signed on, I thought I’d be writing a manual for a popular Apple II word processing program. Instead, I wrote one of the ...