Voice over Internet Protocol (VoIP) technology has been key in allowing individuals and organizations to make and manage audio and video calls using the Internet. Call center companies, businesses, ...

PBX systems manage business calls through hardware or cloud-based VoIP. Traditional PBX requires on-site equipment while ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. An increasing number of employees today prefer to conduct ...

PBX vs VoIP: How to Compare and Choose a Phone System Your email has been sent At first glance, PBX and VoIP seem like two very different types of phone systems. But modern technology, like IP PBX, ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. business.com’s team of experts regularly test, evaluate and compare business ...

Broadvoice offers a solid SMB cloud VoIP service with lots of handholding, but it lacks enterprise features and slick interfaces found in some competitors. If you want external direct numbers for each ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Services called IP Centrex, for want of a better name, are still sorting themselves out, and the name itself is no small part of the problem. Even if providers of hosted VoIP services scrupulously ...

to help you make better buying decisions and get more from technology. An increasing number of employees today prefer to conduct their business communications over digital means such as social media ...