MeetGeek, an AI meeting productivity platform used by organizations worldwide, announced the release of its AI Voice Agents, ...

PayNearMe has introduced its AI-powered Intelligent Virtual Agent (IVA) as part of its strategy to advance and modernize ...

Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with intelligent virtual agents that incorporate generative artificial ...

Supernormal just launched an easy new way to create free AI agents. These automated assistants can independently host, transcribe, and summarize online conversations. See what they’re like by trying ...

PayNearMe, a leading fintech transforming the payment experience, announced the rollout of its AI-powered Intelligent Virtual Agent (IVA) as part of its strategy to advance and modernize customer ...

Learn how to analyze entire user conversations with LangSmith's multi-turn evaluations, designed for better customer support and engagement.

Videoconferencing giant Zoom has launched a new AI-powered conversational chatbot. Dubbed Zoom Virtual Agent, the new intelligent chatbot solution is touted to “transform the way businesses assist ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Espressive, the pioneer in artificial intelligence (AI) for enterprise service management (ESM), today announced availability of the Espressive Barista Control ...

Google LLC said today that its Dialogflow CX service is now generally available, meaning enterprises now have an easier way to create more advanced virtual agents to staff their contact centers. Part ...

NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact ...