Q: I have a Kenmore Elite refrigerator, which I purchased in 2013 from Sears. It still works well, but the mechanism that allows you to dispense water and ice is broken. Christopher Elliott I have a ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

Kenmore has been a household name in America for well over a century. It’s one of the nation’s top producers of refrigerators, dishwashers, laundry machines and other home appliances. But what happens ...

KPRC 2 Investigates is uncovering alleged defects the companies have known about since at least 2013. That is the year consumers filed the first class action lawsuit against LG over refrigerators ...

HOFFMAN ESTATES, ILL. — Sears has begun selling replacement parts for its Kenmore line of home appliances. The No. 1 majap merchant is initially offering its Kenmore Genuine Parts through about 50 ...

Q: Last year I purchased a Kenmore Elite refrigerator with a Master Protection Agreement from Sears. The warranty expires in April. Christopher Elliott, the Travel Troubleshooter The refrigerator ...

Founded in 1913, the signature Sears brand commanded appliance innovation during the post-war era, becoming the first to create a top-loading dishwasher and pop-up toaster. In 1982, Kenmore created ...