Your troubleshooting situation this month involves an 80% single stage gas furnace that has been in service approximately seven years. When you respond to the customer’s complaint of “no heat,” you ...

As we head into the fall season, homeowners should seriously be thinking about fall tune ups, whether it's to improve air ...

In this month’s troubleshooting situation, a customer has called for service, reporting that their heating system isn’t working. The equipment is a rooftop gas pack, and when you arrive you confirm ...