GREENSBORO, N.C. (WFMY) – So imagine it’s lunch time and you’re craving McDonald’s. You walk into the restaurant and you’re led to a touch-screen kiosk by an associate to make your order. Within the ...
Instead, touchscreen kiosks have added extra work for kitchen staff and pushed customers to order more food than they do at the cash register. The kiosks show the unintended consequences of technology ...
McDonald's is continuing its expansion of the Just For You touchscreen menu kiosks program in the Boston area. McDonald’s has installed 11 Just for You touchscreen ...
New York (CNN) — Self-service kiosks at McDonald’s and other fast-food chains have loomed as job killers since they were first rolled out 25 years ago. But nobody predicted what actually happened. New ...
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