Cloud communications specialist Telviva has launched Call2Teams, South Africa’s first software-as-a-service (SaaS) solution ...

Adoption of Microsoft Teams for collaboration exploded during the COVID-19 pandemic and has continued to surge as hybrid work models have become the norm. According to Microsoft, Teams reached 270 ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Microsoft 365 Insiders now have new Teams Phone enhancements. This is for members of the Teams Public Preview on Windows and Mac. It is focused on helping delegators and delegates manage calls more ...

Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...

Microsoft brought a boatload of new features to Teams this month and is expected to unveil even more at Ignite next month.

John Klein is a solutions architect at CDW and an industry expert in communication and collaboration platforms. He has experience in training and education in voice, video, audio visual, and headset ...

Microsoft Teams will soon stop letting users send and receive SMS messages from their Android phones directly within the app. This change will take place in April 2025. Microsoft recommends that users ...

New to William & Mary? Here's what you need to get started... Phone numbers are automatically issued to all new William & Mary faculty and staff at the start of their employment. Affiliates and ...