At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

New Workflow Data Network unites data platforms, applications, and open-source tools to drive AI-powered insights on the ServiceNow AI Platform As AI adoption accelerates, enterprises face a critical ...

‘I think we all came out of ServiceNow Knowledge saying the metrics we set out to drive the acceleration of AI within the company go-to-market have been achieved, and now we need to go out and bring ...

xtype today unveiled the first native governance platform for ServiceNow, helping enterprises eliminate the governance gaps that delay critical projects and expose them to compliance risk. Early ...