Yesterday's announcement by SAP that it plans to raise prices for Standard Support by an effective 5.5 percent in July (18 percent to 19 percent represents a 5.5 percent increase in real money), while ...

SAP is planning to impose a higher price on its Standard Support software maintenance offering later this year, with the increase applying only to new contracts. “In order to ensure the same high ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. SAP is now offering a tiered pricing model for customer ...

Gartner has reported that SAP customers opting for private cloud have seen price increases of 10 percent or more on renewal proposals if they fail to negotiate a renewal price cap in the original deal ...

SAP’s recent announcement that it will extend support for its Enterprise Core Components (ECC) for a further two years for customers buying standard support, or until 2030 for those purchasing ...

SAP has backtracked on its plan to move all its customers to a more expensive level of support, following protracted negotiations with user groups. In a move welcomed by the business software maker's ...

SAP is transitioning its customers to the recently released SAP Enterprise Support package next year — a change that will ultimately increase maintenance and support costs to 22 percent of license ...

For the second year in a row, SAP is raising on-premises support costs. This time, however, it’s cutting innovation too. First came the carrot of lower costs in the cloud with the bundled Rise with ...

Standard Support pricing will go from 18 percent to 19 percent of license fees, effective July 15, for new customers SAP is planning to impose a higher price on its Standard Support software ...