According to the National Retail Federation, holiday sales increased 4% in 2024 to a record $994 billion during November and December alone. That make-or-break moment for the retail industry proves ...

Congratulations; you’ve made a sale! But in reality, the battle has just begun. What comes after you’ve made that sale? Hopefully, more sales. That’s where upselling and cross-selling come into play.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Walk into the back-of-house of any flagship luxury store, and you’ll likely find a polished ...

The same SEO, UX and CRO concepts we use to help users find the correct product on a website apply to retail locations and in-store experiences. These include internal linking, cross-selling and ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. American consumers defied expectations in June – typically ...