Customer relationship management (CRM) systems help businesses collect data and track interactions with their customers and prospects. This data comes from a variety of sources, including website ...

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Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

Zendesk Sell delivers a well-rounded CRM experience with a focus on usability and integration with Zendesk's renowned support ...

Rocket CRM has introduced a new series of platform enhancements focused on strengthening customer relationship management ...

Microsoft is finally going global with its Dynamics CRM Online application. CEO Steve Ballmer, speaking at a customer event at Microsoft's Redmond, Wash., headquarters Monday, was slated to announce ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

Sales CRM and marketing automation tools aren’t just systems; they play a key role in how companies generate revenue and ...

In today's world, where data security and compliance requirements are becoming increasingly stringent, traditional ...

The Contributor Development Partnership announced a partnership this month with ROI Solutions to provide a new customer relationship management system for public media organizations. ROI Solutions, ...

CRM’s roots go all the way back to the 1950s with the invention of the Rolodex, which remained a staple on the desks of marketing and sales professionals around the world for decades. Then in the late ...