Microsoft and FedEx today went public with more about the next phase of their multiyear partnership, which they first announced in 2020. On January 24, the pair revealed that they are working to ...

Microsoft is leveraging its partnership with OpenAI to incorporate AI capabilities directly into its CRM and ERP products. Dubbed Microsoft Dynamics 365 Copilot, the new offerings are designed to ...

Copenhagen, Denmark – A.P. Moller - Maersk (Maersk), one of the world’s largest logistics companies, today announced a boost to its cloud-first technology approach by expanding the company’s use of ...

As Microsoft's Convergence -- its annual Dynamics CRM and ERP conference -- fast approaches, it seems like a good time to update the Dynamics team's codename list and roadmap. The Dynamics CRM ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

Explore SoftwareWorld's top recommendations for Retail, Wholesale, and Logistics CRM software to elevate business operations. At SoftwareWorld, our mission is to empower businesses with the best CRM ...

Microsoft has answered critics of its new CRM software, arguing that the application has full functionality targeted to customer needs. Microsoft has answered critics of its new CRM software, arguing ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...