Digital transformation is changing not just how organizations engage with customers, but it’s having a profound effect on every aspect of operations. It’s not hard to imagine such a deep impact when, ...

Looking back, there are some who might say that North Central Missouri College got lucky. Jennifer Triplett is not one of those people. Triplett, NCMC’s CIO, led a recent initiative at the community ...

PHILADELPHIA--(BUSINESS WIRE)--Project Management Institute (PMI), the world's leading association for the project management profession, today launched the PMI® Organizational Transformation (OT) ...

Research from McKinsey shows that around 20% of a transformation’s value is lost after technical implementation and that change programs often fail due to employee resistance. Organizations of all ...

Digital transformation is a formidable process for businesses, altering not only how an organization operates but also how employees work. With so many large-scale changes needed, many leaders ...

Every contact center transformation begins with inspiration, an identified need, a promise of improved efficiency, or improved customer engagement in mind. Excitement builds across the organization as ...

Every year, large corporations spend trillions of dollars on digital transformation projects, designed to help them firmly embed digital technologies in their business operations. These technologies ...

A renowned Quantity Surveyor, Sanusi Hussein, has called for increased adoption of digital technologies in construction projects, describing digital transformation as the new foundation of project ...

The Five Points station transformation project is set to be completed by 2028. The Five Points station transformation project will include replacing the existing ...

Organizations are under increasing pressure to digitally transform in order to remain competitive. However, digital transformation can be a complex and daunting process. Change management is essential ...