If you've been having trouble talking to someone at your local Social Security office this August, you're not alone. Several branches across the country have been reportedly transferring phone calls ...

The Social Security Administration reaffirmed its plan to reverse previously announced phone service cuts, telling Americans who benefit from the services that an “anti-fraud check” would be ...

The Social Security Administration is set to implement on Monday new anti-fraud measures that have sparked widespread concern and confusion, heightened by the agency’s repeated changes to one of the ...

Social Security problems can be solved online, over the phone or via an in-person appointment. People can apply for most benefits online as well as check the status of their application, change direct ...

The Social Security Administration is undergoing job cuts, office closings, and a revamped customer service strategy. You can find the distribution schedule for Social Security and SSI payments on the ...

DOGE cut Social Security staff amid backlog of callers. Wait times have soared to as much as two hours. Local Treasure Coast offices have significantly lower wait times. Here are the local Social ...

Update: The Social Security Administration (SSA) has conceded an issue with phone service, after denying it to NPR, and has announced a fix. On Tuesday, NPR reported that some people's calls were ...

Bisignano spoke about the agency's "enhanced workflows" even as the SSA faces staff reductions under the Trump administration.

Not everyone will, but some may need to do so in person. In an effort to limit fraudulent claims, the Social Security Administration will impose tighter identity-proofing measures — which will require ...

The Social Security Administration has updated the changes they are making to identity verification measures, delaying the start date for the new requirements and adding some exceptions. “We have ...