For IT and support teams, a well-maintained knowledge base is the foundation of efficient service management. An extensive knowledge repository enables employees to quickly find answers to issues, ...

Users of ServiceNow, a cloud-based platform used to manage IT services and processes, could be unknowingly exposing confidential information, including names, phone numbers, internal system details, ...

This is a preview. Log in through your library . Abstract The starting point for this paper is the view that social work practice is a highly skilled activity and one that calls for an extensive ...

Fresh water is a key resource for human health, prosperity and security. It is essential for poverty eradication, gender equality, food security and the preservation of ecosystems. Yet water resources ...