Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...

SAN FRANCISCO--(BUSINESS WIRE)--Transposit, the AI-powered incident management company, today announced new on-call capabilities in its industry-leading, end-to-end incident management platform.

Most people are aware of the major incidents that have happened in the last years – ones with grave environmental consequences and worker fatalities. The Deepwater Horizon oil rig catastrophe is just ...

Incident management is one of the more interesting topics to discuss in modern software. For one, it’s driven dramatic and positive culture changes throughout the industry. Avoiding burnout, ...

Services Australia has claimed it has a "mature incident management process" in place when dealing with outages, such as those experienced by myGov earlier this year. With myGov being down on 12, 13, ...

Developers have a responsibility to help resolve incidents. Here's your guide to a successful role in the war room No one enjoys being woken up in the middle of the night or having a weekend ...

I have spent a great deal of time researching, writing about and teaching the concepts of Crew Resource Management (CRM). CRM is a very interesting process that ...