Freshworks Inc. (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT ...

With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...

Explore how operations management enhances healthcare, controlling costs while improving patient care quality. Learn its ...

ServiceTitan (Nasdaq: TTAN), the software platform that powers the trades, today announced that Azureon, a leading provider of ongoing pool care services, pool remodels, and pool construction in the ...

Jan Albert Van Mieghem is the A. C. Buehler Professor and Professor of Operations at the Kellogg School of Management of Northwestern University. He received his Ph.D. in Business and MS in Electrical ...

Operations management is how business leaders take raw materials and convert them into saleable goods. This is true when the saleable products are products or services. The organizational strategic ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...

Service is the business of people helping people, and people are born to help one another. The survival of our species literally depends upon it. Yet, service organizations are often designed and ...

Operations is a core functional area of an organization, along with marketing, human resources and accounting. Operations management plays a crucial role in enhancing the quality of products and ...

There is not a company in the world that doesn’t require its operations and supply chain to successfully execute its strategy and deliver on promises to customers, whether they produce products, ...

At SNHU, we want to make sure you have the information you need to make decisions about your education and your future—no matter where you choose to go to school. That's why our informational articles ...