FRAMINGHAM, Mass.--(BUSINESS WIRE)--To respond to the increasing demand for more custom products and experiences, organizations must pivot from an operational mindset around throughput and efficiency ...

This article provides a high-level overview of key considerations for technology leaders navigating the OT/IT convergence journey. By embracing an intentional approach, organizations can unlock the ...

An operational framework is a guide to a company's policies, goals, standards, procedures and training. The framework sets out the way the company does business and promotes a corporate culture and ...

Operations is a core functional area of an organization, along with marketing, human resources and accounting. Operations management plays a crucial role in enhancing the quality of products and ...

APICS, a trade association that offers operations management and supply chain education, certification, and membership programs, has introduced the APICS Operations Management Body of Knowledge (OMBOK ...

A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...