Smart hotel rooms leave guests struggling to turn the lights on (and off) - Many hotels now offer a verbal tech walkthrough ...

$26 waffles and $20 frozen pasta: Some properties charge an exorbitant amount for what’s often mediocre food On a recent winter’s morning, Bob Phillips rang up room service at a Harrah’s property on ...

Leaving dirty dishes and half-eaten food in a shared hallway is not only unpleasant but also disrespectful to both hotel ...

A hangry guest hankering for a late dinner at a luxury hotel whipped up a discussion about the absurd state of the hospitality industry after receiving a “horrific” room service meal delivered in ...

Amelia Schwartz is a Brooklyn-based writer and editor who has been covering food, beverage, and culture for over seven years. She is currently an editor at Food & Wine magazine, focusing on trends and ...

A hotel guest was left hungry after hotel workers took away the room service he ordered before he was able to even eat it. In a viral video with over 640,000 views, TikToker Livvgerr (@livvgerr) ...

Social-media users were heart-warmed by the touching gesture in the viral post, with one saying, "that's so kind of them." ...