Heather B. Hayes has been covering technology, business and education topics for more than 20 years and has written more than 2,000 published articles. She lives in Virginia. A help desk solution that ...

TROY (WWJ) --CareTech Solutions, an IT and Web products and services provider for hospitals and health systems across the United States, announced the signing of its first contract with a long-term ...

Problem: Response times were lagging in this bank's IT department, which managed requests solely by email. Solution: Help desk and asset management software to automate troubleshooting requests and ...

Matt Varin, higher education sales manager for CDW and moderator of the panel, opened with some statistics. According to ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Building on the success of HelptFlow, HelptFlow+ deepens integrations and gives Managed Service Providers (MSPs), IT support providers, and Point-of-Sale (POS) resellers more customizable control.

Erin Brereton has written about technology, business and other topics for more than 50 magazines, newspapers and online publications. Providing help desk support is crucial to ensure students, faculty ...

Primus Knowledge Solutions Inc., Seattle, and Calgary, Alberta, Canada-based Control-F1 Corp. have teamed to offer a help-desk technology solution that expedites the repair of computer problems, ...

“Reprints Desk built its reputation for service and support in document delivery, arguable one of the most difficult categories to get right within the information industry,” said Scott Ahlberg, chief ...

Media Contact:CareTech SolutionsAnne Santori, APRPublic Relations ManagerOffice: 248-823-0908Mobile: 248-312-8385 CareTech Solutions, an information technology and Web products and services provider ...

Heather B. Hayes has been covering technology, business and education topics for more than 20 years and has written more than 2,000 published articles. She lives in Virginia. Not all help desk tools ...