– Respond promptly to IT service requests and incidents raised via phone, email, or the Freshservice ticketing system. – Provide first- and second-level support and troubleshooting for hardware, ...
SAN MATEO, Calif., June 30, 2025 (GLOBE NEWSWIRE) -- Freshworks (NASDAQ: FRSH), today announced the general availability of Freshservice Journeys, a new AI-assisted capability within its IT and ...
– Respond promptly to IT service requests and incidents raised via phone, email, or the Freshservice ticketing system. – Provide first- and second-level support and troubleshooting for hardware, ...