From AI chat to live chat, website chat features vary in value, effectiveness, and ease of integration with your existing platform. So who or what will you choose to represent you to potential clients ...

In today’s fast-paced business world, companies are constantly seeking ways to improve their customer service and streamline their data management processes. Zapier, a renowned automation platform, ...

Anthropic announced Thursday that it has added web search capability to its Claude chatbot. It’s not a new feature to the AI world—but the company’s approach stands as one of the most thoughtful to ...

With AI chatbots gaining ground as search tools, their ability to scour the internet will become a key factor in determining their success. Finally, Anthropic's Claude has joined its competitors. Also ...

Amazon is planning to incorporate a conversational chatbot informed by artificial intelligence (AI) into the search experience on the e-commerce giant’s website based on job postings that appeared on ...

COLORADO SPRINGS, Colo. — The City of Colorado Springs launched a new AI-powered chatbot to get information to people more easily. The city calls the new virtual chatbot "AskCOS", and is available on ...

Palm Beach, Fla., a town with fewer than 10,000 residents, has launched a new artificial intelligence-powered chatbot on its website to improve the user experience for visitors, along with a ...

Earlier this week, Anthropic rolled out a web search feature for its AI-powered chatbot platform, Claude, bringing the bot in line with many of its rivals. It wasn’t immediately clear which search ...

Anthropic’s AI-powered chatbot, Claude, can now search the web — a capability that had long eluded it. Web search is available now in preview for paid Claude users in the U.S., Anthropic said in its ...