In recent years, more and more technology teams have opted to leverage design-thinking principles when building new software and tools. With a heavy emphasis on empathy and creativity, the multistep ...

In an economy where value is generated by digital efficiency, I believe that every organization should strive for digital flow. For an introduction to digital flow, see Digital Transformation Isn't A ...

IBM is not a design company. Of its nearly 400,000 employees, few could rightly be described as aesthetes; of its assorted products, many seem to be of the "function over form" variety. And yet, if ...