NEW YORK--(BUSINESS WIRE)-- Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced its recognition as a Leader in The Forrester ...

Customer Interaction Solutions has helped these industries germinate, grow, mature and prosper. TMC, the magazine's publisher, and is proud to publish the leading publication that has helped these ...

Recognized as best fit for traditional enterprises seeking a reliable and scalable digital transformation partner The new report evaluates the 11 most significant providers of digital customer ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™, today announced that it leads with the largest increase in interaction analytics customers and seats ...

SANTA CLARA, Calif., June 20, 2017 /PRNewswire/ -- Based on its recent analysis of the contact centers market, Frost & Sullivan recognizes NICE with the 2017 North America Frost & Sullivan Award for ...

ASAPP, a provider of contact center AI software, has been named a Leader by Forrester in The Forrester Wave(TM): Digital Customer Interaction Solutions, Q2 2024. The Forrester report, which cited ...

Announced on Monday, Cisco says the agreement will lead to the creation of Customer Experience as a Service (CXaaS) offerings designed to "deliver consistently enjoyable and rich customer experiences.

According to the report, “Sprinklr boasts the most feature-complete solution, bar none.” NEW YORK--(BUSINESS WIRE)--$CXM #AI--Sprinklr (NYSE: CXM), the unified ...

Recognized as best fit for traditional enterprises seeking a reliable and scalable digital transformation partner NEW YORK, June 27, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise ...

Autonomy etalk's recording solution captures customer interactions for regulatory compliance, risk management, and quality monitoring across both traditional and IP-based solutions in a centrally ...

NICE makes the most of current technologies to future-proof customers' businesses SANTA CLARA, California, June 20, 2017 /PRNewswire/ -- Based on its recent analysis of the contact centers market, ...