Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

Attorney General Michelle Henry hs announced a new complaint form for Pennsylvanians encountering hardships with airline travel, ranging from flight delays and cancellations to boarding problems. The ...

The New York State Department of Motor Vehicles recently announced that it has launched a new online complaint form, which aims to make it easier and quicker to report consumer complaints against ...

With the holiday shopping season in full swing, odds are, sooner or later in the gift-giving process, something will go awry. Maybe a product is faulty, a service is poor or an online shipment doesn't ...

If a tree falls in a forest and no one hears it, does it really make a sound? If a consumer complaint about cell phones is closed but no one has even read it, will any company care? The question is ...