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Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Kenneth Harris, a NASA veteran who worked on ...

QUESTION: We are always looking for examples and processes to help us in administrative lean thinking -- especially removing waste and adding value. Any thoughts? ANSWER: First, kudos to the reader ...

Continuous improvement can be a very valuable discipline, but it can also be deadly trap. So it would be useful to know which it is, in any given situation. Here is how. First of all, imagine you are ...

In an era of digital disruption, IT organizations need to move faster. Given this, should CIOs be active enablers of continuous improvement? Several years ago, I reviewed ITIL Version 3.0. When I got ...

“Respect for people” is one of the most critical lean principles, and also one of the most misunderstood. If not practiced, developing a lean culture of continuous improvement is impossible. Most ...

Is it possible to suggest that Six Sigma, Kaizen, Lean, and other variations on continuous improvement can be hazardous to your organization's health? While it may be heresy to say this, recent ...

How does your risk assessment lead directly to continuous improvement in a best practices compliance program? I recently visited with John Arendes, Vice President and GM of Global Compliance Solutions ...

Startups operate in a fast-paced environment where resources are scarce, time is of the essence, and the margin for error is ...