Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

The Ghana Cocoa Board (COCOBOD) has launched a new performance management strategy aimed at reviving and improving the cocoa industry through the implementation of the balanced scorecard approach. The ...

The Ghana Cocoa Board (COCOBOD) has launched a new performance management strategy aimed at reviving and improving the cocoa industry through the implementation of the Balanced Scorecard approach. The ...

The Department of Veterans Affairs’ IT office is developing a new set of metrics to measure the agency’s success managing a cloud-driven digital transformation across several of its most important ...

Eric Singleton learned the metrics mantra while steeped in the metrics-centric Six Sigma quality program at AlliedSignal Inc. Now, as director of global e-business at Raytheon Co., he’s managing the ...

Dubai - April 10, 2012: In the current economic climate it is vital for companies in the GCC region to not only understand how to manage risk, but to also strategically implement plans so that growth ...

As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...